There's a $3T leadership gap inside organizations.
We close it.
Middle managers are your biggest leverage point.
As North America’s leading training company for middle managers, we turn soft skills into operational systems that deliver measurable results.
The Middle Management Gap
Most middle managers are promoted for technical skills, then overnight they’re expected to lead people, manage up, and translate strategy, without ever being shown how.
The cracks show quickly. Projects stall. Senior leaders step in to fix the work. Teams lose confidence. Burnout spreads.
Generic training doesn’t solve it. It’s too broad, too theoretical, and too disconnected from the reality of leading in the middle.
Here's the reality:
- 82% of managers are promoted without training
- Managers account for 70% of employee engagement outcomes
- Organizations with strong middle management earn 147% higher earnings per share
This isn’t a talent problem, it’s a training problem.
Our Approach
We work alongside senior leaders to analyze what’s happening inside their organization.
We identify patterns in how managers lead, uncover the pressure points holding them back, and design programs that fit your culture and business goals.
Our proprietary S.P.A.R.K. Method™ translates soft skills like recognition, respect, trust, and communication into daily systems that managers can repeat and sustain.
Every engagement is customized with case studies drawn from your environment, so learning is real, relevant, and immediately actionable.
1900+
Leaders trained globally
89%
Of clients saw an immediate, positive, behaviour change
88%
of managers felt confident applying the tools immediately
Highlight achievements by the numbers
Find out about
Our Programs
We work with companies of all sizes, from growing teams to global organizations, across industries, locations, and budgets, to design leadership development and soft skills training that fits their culture, their team, and their goals.
Why Our Clients
Choose Us
We’re not here to deliver generic training or check a box — here’s why organizations choose us:
- Every program is designed just for you — fully customized to your culture, goals, and leadership reality
- We focus on practical tools leaders can actually use the next day, not just theories and frameworks
- Our training connects leadership actions to business outcomes, so leaders see how their decisions drive results
- We align middle managers with senior leadership expectations, bridging the gap between strategy and execution
- We work as an extension of your team, partnering closely with HR and L&D to make sure training fits seamlessly into your broader leadership strategy
Trusted by:
We Have
Something For Everyone
NO MATTER WHERE YOU ARE IN YOUR LEADERSHIP JOURNEY, WE HAVE SOMETHING FOR YOU!
Our resources are packed with actionable and relatable ideas from our leadership communication specialists. Read, listen or watch — whatever suits your learning style!
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